Terms of use

1. The platform

The platform hosts static websites (HTML, CSS, JavaScript, images and fonts), most often built with an artificial intelligence tool. Each website is published at an address on one of the platform's base domains (for example your-name.zicspace.com) and, as an extra, at your own domain name.

Each base domain targets a specific field. Its home page (the showcase) and its directory present the websites that belong to it.

2. Your account

Access to the portal is through a VirtualCOM Identity account. You are responsible for keeping your access confidential and for any activity done with your account. Your account information must be accurate.

You must be of the age of majority, or have the permission of a parent or guardian, to create an account and pay for a service.

3. Price and payment

A website costs $30.00 a year, plus taxes. There are no plans and no hidden fees. Extras are paid separately:

• custom domain: $10.00, plus taxes;
• bio page in the base domain directory: $10.00, plus taxes.

An extra is paid once for the rest of the website subscription, however much time is left, then renewed with the website every year.

Payment is made by card on Stripe's secure page. The price sent to Stripe includes taxes, calculated by the platform from your account's billing address (city, province or state, country); their breakdown appears on your receipt, in the portal. This address must be accurate. Promo codes may be offered; unless stated otherwise, they apply only to the website price.

Prices may change. A price change does not affect a period already paid for.

4. Address, renewal and due date

A website's address is reserved only at payment. Until a website is paid for, someone else may pay for the same address first; you will then have to choose another one.

There is no automatic renewal: no card is kept and nothing is charged without your action. Reminders are sent by email before the due date. A payment made before the end of the current year is added to the end of that period.

• After the due date, the website stays online for a 30-day grace period. A payment made during the grace period restarts from the old end date.
• After the grace period, the website is taken offline but kept for 6 months. A payment made during that time puts it back online, and the new year starts on the payment date.
• After that, the website and its data are deleted and its address is released (see “Data deletion”).

5. Refunds

You may ask for a refund of a purchase within 14 days of payment, without giving a reason. Write to [email protected] naming the website. The refund is made to the card used. The refunded period is removed from the website; if it has no paid period left, it is taken offline and its address may be released.

No refund is granted for a website closed because of a breach of these terms, including the content rules.

6. Content rules

You alone are responsible for the content of your websites, your bio pages and the messages sent through your forms. This content must be legal in Quebec and Canada and respect the rights of others. Prohibited, among others:

• harassment, bullying, threats and defamation;
• hateful or discriminatory content;
• religious or political content (promoting a religion, a party, a candidate or a political cause);
• violence, weapons, glorification of crime or terrorism;
• sexual, pornographic or suggestive content, and any content that exploits or endangers minors;
• drugs, unauthorized gambling and any illegal activity;
• phishing, impersonating another person or business, malware, spam and collecting information without visitors' knowledge;
• reproducing texts, images, music, trademarks or logos without the right to do so;
• publishing other people's personal information without their consent.

Your website must match the field of its base domain. A website that is not in the right showcase may be moved to the appropriate base domain: its address then changes, and the old address redirects to the new one for a while. You will be notified by email.

7. Closure

VirtuelCOM inc. may remove content, hide a bio page, suspend or close a website or an account, without notice, in case of a breach of these terms, a well-founded complaint, a request from an authority or a risk to the platform, its users or visitors.

A website or an account closed for breaching the content rules is not entitled to any refund, even partial, and its data may be deleted without delay.

8. Data deletion

When a website reaches the end of the 6-month period after the grace period, or when it is closed, the following are deleted: its versions and their files, its received form messages, its bio page and photo, its favicon, its addresses and its custom domain. Its address becomes available to someone else. Deleted data cannot be recovered.

Messages received through forms are deleted automatically after 365 days, even if the website stays online.

Payment records (dates, amounts, taxes) are kept for the time required by tax laws.

Always keep a copy of your website (the ZIP). The platform keeps the latest versions of each website, but it is not a backup service.

9. Your property

You remain the owner of your content. You grant VirtuelCOM inc. the right to host it, copy it to its servers and the Cloudflare network and display it, as needed to provide the service, including in your base domain's showcase and directory when you have a bio page there.

You declare that you hold all rights to what you publish, including content produced by an artificial intelligence tool.

10. Your websites' forms

Your websites' forms collect information about your visitors. You are responsible to them for this collection, including telling them how you use it. VirtuelCOM inc. processes it on your behalf: it forwards it to your email, keeps it 365 days in the portal and filters automated submissions.

11. Availability and liability

The platform is offered as is. VirtuelCOM inc. makes reasonable efforts to keep it available and secure, but does not guarantee uninterrupted or error-free service, nor the delivery of every email.

To the extent permitted by law, VirtuelCOM inc.'s liability is limited to the amount you paid for the website concerned in the last twelve months. It is not liable for indirect losses, such as lost revenue or customers.

Nothing in these terms limits your rights under Quebec's Consumer Protection Act.

12. Changes to the terms

You agree that these terms may change without notice. VirtuelCOM inc. will always try to present changes 30 days before they take effect, on this page and by email. Continuing to use the platform after a change takes effect means you accept it.

13. Governing law and language

These terms are governed by the laws of Quebec and Canada. Any dispute falls under the jurisdiction of the courts of Quebec.

The French version of these terms prevails. The English version is a translation provided for your convenience.

14. Contact us

VirtuelCOM inc.: [email protected]